Frequently Asked Questions



Where is Gannon Street Storage located? The facility is located in downtown Lebanon, PA, at the intersection of Gannon Street and Hazel Street. The main address is 327 S. Gannon St., Lebanon, PA 17042.

What are your office/phone hours? Our team is available by phone to assist you during the following hours:

  • Sunday – Saturday: 9:00 AM – 7:00 PM
When can I access my storage unit? We offer 24-hour access to our customers, allowing you to visit your unit at any time of day or night, 365 days a year.

What sizes of storage units do you offer? We provide several versatile sizes to fit different needs:

  • 10x15 (Hazel): Comparable to a large bedroom; fits the contents of a two-bedroom apartment.
  • 10x18 (Hazel): Comparable to a small one-car garage; ideal for large furniture and business inventory.
  • 10x20: Our most popular size, comparable to a standard one-car garage. It can hold the contents of a multi-room home or a standard vehicle/small boat.

Do you offer parking for vehicles? Yes! We offer 15.25 x 8.5 parking spaces designed for extra vehicles, small boats, or pop-up campers to help clear up space in your driveway.

How do I pay my bill? For your convenience, we offer Online Bill Pay. You can log into your account 24/7 via our website to manage your unit and make payments.

How secure is the facility? Security is our top priority. Our facility features exterior lighting, and our website uses SSL encryption to protect your personal and billing information.

Is insurance required for my belongings? While your items may be covered by some homeowners' policies, we highly recommend Tenant Protection. We offer protection plans that can be added during the rental process to cover your belongings against the unexpected without risking your personal insurance premiums.

What kind of lock should I use? To avoid a deductible on tenant protection claims, we recommend using a disc or cylinder lock for your unit.